Support Center

Your company setup starts when you register with Med-Stop, and it needs occasional review afterward. Med-Stop can also ask you to confirm or complete information after you sign in, so records stay accurate and results reach the right people.

When Med-Stop asks for a company update

After sign-in, you may see a Company Update page asking you to perform a required update. The page links to the screen that needs attention, for example Company Information, Communication Setup, security setup, or Credit Increase.

1. Select the link on the Company Update page to open the screen that needs attention.
2. Review the information, correct anything out of date, and save or finish.
3. Return to the update page. Select Confirm or Skip where those options are offered.
4. If you cannot complete the update, use Contact Med-Stop on the update page.

Review your setup at any time

1. Company information and DOT status in Company > Information.
2. Contacts and their roles in Company > Contacts.
3. Communication and notifications in Company > Communication Setup.
4. Company settings in Company > Settings.
5. Credit usage in Company > Credit Usage Setup.