Med-Stop

Privacy Policy

Privacy Policy

Use of Med-Stop websites, services, and applications requires you to review and agree to this Privacy Policy.

Med-Stop Commitment to Privacy

Med-Stop understands the importance of protecting personal information, and we appreciate the trust our customers place in us. We are committed to respecting your privacy and applying appropriate safeguards to personal information and protected health information that may be shared with us through our websites, services, and applications.

This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and what choices you have regarding access, correction, and control of your information.

Some areas of our websites may be used without registration. However, many Med-Stop tools and applications require registration. If you use our websites without registering, we may collect limited non-personal and technical information, such as information recorded in web server logs. If you register for Med-Stop services, we may require you to provide personally identifiable information needed to create and manage your account and provide our services.

You are responsible for ensuring that the information you submit is accurate and up to date. Inaccurate information may affect the services you receive and our ability to contact you.

Information we collect from unregistered visitors

You may access certain areas of our websites without providing personally identifiable information. When you visit our websites, we may collect information automatically provided by your browser or device, including referring website addresses, browser type, device information, pages visited, dates and times of access, and your IP address. This information may be used for website operation, security, analytics, and service improvement.

Information we collect when you register

When you register for Med-Stop services, we may ask you to provide personal information such as your name, company information, contact information, login credentials, and other identifying information necessary to provide the requested services.

Where applicable, registration forms identify which information is required and which information is optional.

Information from outside sources

We may collect or verify information about you or your company from outside sources when necessary to confirm identity, account status, authorization, billing information, regulatory status, or eligibility to use certain services.

In some cases, we may request payment information or work with payment processors, financial institutions, or credit organizations to process payments and confirm payment validity.

Location information

When you use location-enabled services, such as testing site search or location-based tools, we may collect and process location information from your device or browser, including GPS, browser-based location data, or other location signals. We collect this information only when you choose to allow location access or otherwise provide location information for use with the service.

Use of cookies

Cookies are small data files stored on your computer or device. Cookies cannot be used to run programs or deliver viruses. Cookies are assigned to your browser and can generally be read only by the website or service that issued them.

Med-Stop may use cookies and similar technologies to support website functionality, security, analytics, user preferences, and authorized access to secure applications.

On public areas of our websites, we may use analytics cookies, including services such as Google Analytics, to help us understand website usage and improve our services.

When you access secured Med-Stop web or mobile applications, we may store a unique, non-personally identifiable station or device identifier in a cookie or similar local storage. This helps improve security, identify trusted devices or sessions, and protect access to Med-Stop systems.

You may control cookies through your browser settings. However, disabling certain cookies may affect the functionality of Med-Stop websites or applications.

Your personal information

We use the information we collect to provide, maintain, protect, and improve our websites, services, applications, and customer support. This may include creating and managing user accounts, processing registrations and service requests, supporting testing activity, preparing reports and documentation, communicating with users and customers, processing payments and billing, maintaining security, preventing unauthorized access, and meeting legal, regulatory, contractual, and compliance obligations.

Med-Stop does not sell, rent, or lease customer data to third parties.

We may work with trusted service providers who perform services on our behalf, such as hosting, payment processing, customer support, communications, analytics, security, or technical operations. We provide such service providers only with the information necessary to perform their services. They are required to protect the confidentiality of the information and may not use it for purposes other than providing services to Med-Stop.

We may disclose information when required or permitted by applicable law, regulation, subpoena, court order, governmental request, contractual obligation, or compliance requirement. When appropriate, we require recipients to protect the information and use it only for the purpose for which it was provided.

Your protected health information

Med-Stop is committed to protecting health-related information that may be processed through our services. Depending on the service and relationship involved, Med-Stop may handle protected health information as a business associate under HIPAA, or under other applicable privacy, security, contractual, or regulatory requirements.

A business associate under HIPAA is a person or organization that performs certain services for a covered entity involving protected health information.

For more information about how Med-Stop protects health information, please review our HIPAA statement and related privacy and security resources.

Children's privacy

Med-Stop websites, services, and applications are intended for use by adults and organizations, and are not intended for use by children.

We do not knowingly collect personally identifiable information from children under the age of 13. Our services are not designed for or directed to children under the age of 18.

How we protect information

Med-Stop uses administrative, technical, and physical safeguards designed to help protect personal information and protected health information from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include secured data centers, restricted access controls, user authentication, role-based access, network and application security controls, firewalls, encryption, monitoring, backup procedures, and other security measures appropriate to the nature of the information.

When confidential information is transmitted over the Internet, Med-Stop uses encryption technologies such as SSL/TLS. Information stored in Med-Stop systems is backed up routinely to support recovery in the event of accidental damage, system failure, or disaster.

Med-Stop systems are designed so that personal and health information is stored within secured systems and not stored on local user computers by Med-Stop applications. Users are responsible for protecting their own devices, login credentials, and access to their accounts.

Questions, complaints, and control of your personal information

If you have questions, concerns, or complaints regarding this Privacy Policy or Med-Stop privacy practices, you may contact our Privacy Officer by e-mail as specified on the Contact page. You may also submit a request using our Support form.

You may correct, update, or review information you have submitted by logging into the applicable Med-Stop tool or application and making the desired changes, where available.

You may also request assistance with access, correction, or deletion of personally identifiable information or protected health information. Med-Stop will respond to such requests in accordance with applicable legal, regulatory, contractual, and record retention requirements.

Certain information may need to be retained where required for compliance, audit, legal, billing, regulatory, or operational purposes.

Changes to this privacy policy

Med-Stop may update this Privacy Policy from time to time. When changes are made, we will update the effective date shown on this page. Continued use of Med-Stop websites, services, or applications after an updated Privacy Policy is posted means that you accept the updated policy.

Do you need more information?

If you need our assistance, or want to know more about Med-Stop, please write below how we can help or call us at 1-(877) 633-3633

Contact us

Contact information

For inquiries or additional information about Med-Stop, feel free to contact us through our support form or via the contact details listed below.

Toll-Free Phone:
1-(877) NEED-MED
Email
support@med-stop.com

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